Privacy Policy

M Design Village Messaging Privacy Policy

This Messaging Privacy Policy explains how M Design Village (“we,” “our,” or “us”) collects, uses, and safeguards information about you in connection with our text message marketing and communication program (the “Messaging Service”). By participating in the Messaging Service, you agree to the terms described below and to our Main Privacy Policy (link to your main privacy policy).

Collection of Information

We may collect information from and about you when you sign up for or use the Messaging Service. This may include:

  • Your mobile phone number and any other contact details you provide when opting in.
  • Your messaging activity and responses within the Messaging Service.
  • Any content or information included in messages you send or receive through the Messaging Service.

We may also collect information automatically through cookies or similar technologies that help personalize your Messaging Service experience (for example, sending reminders or relevant product updates).

If you participate in a giveaway, survey, or other promotion related to the Messaging Service, we may collect the information you provide as part of that activity. We may also collect your information when you contact us for support or inquiries.

Use of Information

We use the information we collect to:

  • Deliver, manage, and improve the Messaging Service.
  • Communicate with you about products, promotions, offers, or company updates.
  • Personalize your experience and send messages that may be of interest to you.
  • Maintain internal records, perform analytics, and ensure compliance with applicable laws.

We may also use the information for other purposes disclosed to you at the time of collection or with your consent.

Sharing of Information

We may share or disclose information in limited circumstances, including:

  • Service Providers: We may engage third-party vendors or partners to assist in operating the Messaging Service, sending messages, or analyzing performance.
  • Legal or Safety Requirements: We may disclose information if we believe it is necessary to comply with legal obligations, respond to lawful requests, or protect our rights, safety, or property, or that of our users or others.
  • Aggregated or De-Identified Data: We may share aggregated or non-identifiable information for research, marketing, or analytical purposes. We do not sell your personal information.

Protection of Information

We implement reasonable physical, technical, and administrative safeguards designed to protect your information. However, no online or electronic system is completely secure, and we cannot guarantee absolute security.

You acknowledge that you provide information at your own risk, and we are not responsible for unauthorized access beyond our reasonable control.

Retention of Information

We retain information for as long as necessary to provide the Messaging Service or as required by applicable law. We may retain data longer as needed to resolve disputes, enforce agreements, or protect our interests.

Choices and Controls

Your participation in the Messaging Service is voluntary. Consent to receive marketing text messages is not a condition of purchase.

You can opt out of receiving further messages at any time by replying with one of the following commands: STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or OPT OUT.

After opting out, you may continue to receive non-marketing messages (for example, order confirmations or transactional notices) if applicable.

Customer Support

If you experience issues with the Messaging Service or wish to contact us regarding your information, please reach out to our support team at info@mdesignvillage.com (or your preferred contact email) with “Messaging Privacy” in the subject line.

Main Privacy Policy

By enrolling in or using the Messaging Service, you also agree to our Main Privacy Policy, which provides additional details about how we collect, use, and protect personal information.